TERMS & CONDITIONS

Welcome to auraroma.pk. By accessing or using our website and services, you agree to comply with the following Terms & Conditions.


1. General

These terms apply to all visitors, customers, wholesalers, and users of AurAroma’s website and services. If you do not agree with any part of these terms, you should not use our website or services.


2. Products & Information

  • All product descriptions, images, and prices are provided for informational purposes.

  • AurAroma reserves the right to modify product details, pricing, or availability without prior notice.

  • Product colors or packaging may slightly vary due to manufacturing batches or display settings.


3. Orders & Payments

  • All orders are subject to confirmation and availability.

  • Wholesale orders may require advance payment or agreed payment terms.

  • AurAroma reserves the right to cancel any order due to stock unavailability, incorrect pricing, or suspicious activity.


4. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and logistics partners.

  • AurAroma is not responsible for delays caused by courier services, weather, or unforeseen circumstances.


5. Returns & Exchanges

  • Due to hygiene reasons, personal care products are generally non-returnable unless damaged or incorrect items are delivered.

  • Claims must be reported within 48 hours of delivery.


6. Wholesale Policy

  • Wholesale pricing, discounts, and commission structures are subject to separate agreements.

  • Any misuse of brand name, logo, or pricing policies may result in termination of partnership.


7. Intellectual Property

All content on auraroma.pk, including logos, product names, images, and text, is the property of AurAroma and may not be copied or used without written permission.


8. Limitation of Liability

AurAroma is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.


9. Governing Law

These terms shall be governed by the laws of the Islamic Republic of Pakistan.